COMPLIANCE

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The insurance broker is formally appointed by way of this letter, signed by the insured, or - in case of a community scheme - signed by two representatives of the scheme, such as the trustees and/or managing agent, as prescribed by PMR 10.
Additionally, the broker appointment is authorised by trustee resolution which is kept on record by the body corporate.

The broker appointment also authorises the insurance broker to obtain any information they may require on the scheme's behalf regarding its insurances, being any building insurance policy, fidelity policy, liability policy or other policy of insurance where the abovenamed scheme is the named insured or where their rights and interests are noted in such policy.​

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A Compliance Manual is an essential governance tool that ensures that the business and its representatives operate within legal and regulatory boundaries.
 

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We have policies in place to mitigate possible conflicts of interest. Conflicts must not prejudice the advice given to clients.

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Our Conflict of Interest Management Policy mitigates possible conflicts of interest and ensures that such conflicts do not prejudice the advice given to clients.

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The Short-term Insurance Act No. 53 of 1998 regulates the short-term insurance industry, covering non-life insurance products such as, motor, property, travel, liability, and health. Although largely replaced by the Insurance Act of 2017, parts of the Short-term Insurance Act still apply, mainly for market conduct and consumer protection.

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The Insurance Act No. 18 of 2017 was enacted to create a more modern, fair, and risk-based regulatory framework for insurers, replacing older laws like the Long-term Insurance Act of 1998 and the Short-term Insurance Act of 1998, although parts of these laws remain in effect.

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The FSP licence serves as proof that your appointed intermediary is duly registered with the FSCA.

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A Disclosure Notice provides full transparency and ensures that the client has all relevant information to make an informed financial decision. It helps protect clients from misrepresentation and conflicts of interest.

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Treating Customers Fairly (TCF) is a regulatory framework introduced by the Financial Sector Conduct Authority (FSCA) to ensure that financial service providers (FSPs), including insurance companies and brokerages, put customers' interests first and operate with fairness, transparency, and integrity.

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The PAIA Manual serves as a guide for the public on how to access information held by a private or public body, ensuring transparency and accountability.

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The Financial Advisory and Intermediary Services Act No. 37 of 2002 is a law that regulates the provision of financial advice and intermediary services to protect consumers and ensure fair practices in the financial services industry.

(Mono takes no responsibility for content provided on external links.)

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